Refer a Friend – T&Cs

Terms & Conditions

The Offer

• The incentive provides a financial reward to both:
  – the Referring Student, and
  – the Referred Student
• Both the Referring Student and the Referred Student will receive £125 in Flow Credit
• Flow Credit can be used towards:
  – rent payments, and/or
  – laundry services‍

Promotional Period

• The Refer a Friend promotion is open from 27th April 2026
• Flow Students reserves the right to amend or withdraw the promotion at any time for legal, operational, or commercial reasons
• Any valid referrals submitted prior to withdrawal will be honoured in line with these Terms

Eligibilty

• Be:
  – a current resident, or
  – have already booked accommodation with Flow Students for the 2026/27 academic year
• Refer a student who intends to be in full-time education during the 2026/27 academic year
• Ensure the referral is submitted in accordance with the process outlined below

Eligibility (Referred Student)

• Book accommodation with Flow Students during the promotional period
• Be a new customer (i.e. not already booked or previously contracted for the same academic year)
• Book for a minimum tenancy length of 39 weeks
• Not already be recorded as an active lead or applicant within Flow Students’ systems prior to the referral being submitted
• Submit the referral within 14 days of booking, including:
  – the full name of the Referring Student
  – the same email address used for their booking

Referral Process

• Referrals must be submitted via the official Flow Students referral form
• It is the responsibility of the Referring Student to ensure the referral is correctly submitted within the required timeframe
• Where multiple referrals are submitted for the same individual (referred student), only the first valid submission will be accepted

Referral Limits

• There is no limit to the number of friends a student may refer while the incentive is active.

• Each referral must meet all eligibility criteria to qualify

Incentive Fulfilment

• The incentive will be issued as Flow Credit only
• Flow Credit:
  – has no cash value
  – is non-transferable
  – is non-refundable
• Flow Credit must be allocated by the student within 30 days of their move-in date
• Where allocated:
  – Rent credit will be applied to a rent instalment (typically the final instalment unless otherwise stated)
  – Laundry credit will be issued via a laundry card arranged by the site team

• Any unused laundry credit will expire at the end of the tenancy and will not be refunded or carried forward

Cancellations + Early Termination

• If either tenancy is cancelled or terminated early, any unpaid or unapplied incentive will be forfeited

General

• amend or withdraw this promotion at any time
• disqualify participants where misuse, manipulation, or breach of these Terms is suspected

Flow Students’ decision in relation to this promotion is final.

Data Protection

‍All personal data will be processed in accordance with Flow Students’ Privacy Policy.

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