Flow Student: Your Wellbeing




Your Next Chapter
Student life is an exciting chapter filled with new opportunities, greater independence and unforgettable experiences. But we understand that it can sometimes feel challenging or overwhelming. At Flow Student, we believe your wellbeing is just as important as your comfort.
That’s why we provide more than just student accommodation. We create welcoming spaces designed to be relaxing, supportive and social, giving you a place to feel at home, build connections and make the most of your time at university.




24/7 Student Assistance Programme
At Flow Student, we’re committed to supporting you throughout your student journey, from the day you move in, right through to the end of your stay with us. Our support services are designed to help you thrive academically, settle into your new environment, and maintain your wellbeing.
To ensure help is always available when you need it, we provide access to our Student Assistance Programme, delivered by Health Assured in partnership with Howden Insurance. Available to all Flow Student residents, this confidential service offers round-the-clock professional support on a wide range of personal, academic and wellbeing-related matters.




Students Commonly Use the Programme For:
· Mental health and emotional wellbeing support
· Managing academic pressure and exam stress
· Improving sleep and healthy lifestyle habits
· Financial guidance and legal advice
· Family, friendship and relationship concerns
Available to all Flow Student residents at no additional cost, the Student Assistance Programme provides valuable wellbeing support, safeguarding and peace of mind whenever you need it. More information can be found in your Welcome Guide.




Resident-Led Communities
At Flow Student, our communities are shaped by the people who live in them. While we host a range of social events, workshops and activities throughout the year, we also encourage residents to take the lead and help create the experiences they want to see.
Whether it’s a quiz night, movie marathon, fitness class, cultural celebration or something completely different, your ideas can help bring the community together. If you have an event or activity in mind, simply speak to the team at Reception. We’ll be happy to help you explore your idea and bring it to life.
After all, this is your home, and we’re here to help you make it your own.




Register With a Local GP
Looking after your health is an important part of settling into student life. If you become unwell, need medical advice, or require ongoing healthcare support, your local GP is usually the first person you should contact. GP surgeries provide a wide range of services, including treatment for common illnesses, mental health support, prescriptions, vaccinations, referrals to specialist services and general health advice.
Once you’ve moved into your Flow Student accommodation, we strongly recommend registering with a local GP surgery as soon as possible, rather than waiting until you need medical care.
If you’re unsure which GP surgery to register with, your property team will be happy to point you towards local services and provide guidance on the registration process.




Your Safety
Feeling safe and supported is essential when you’re living away from home. That’s why every Flow Student residence is equipped with secure access systems, CCTV monitoring and controlled entry features, helping to provide a secure environment where you can focus on your studies and enjoy student life with confidence.
Our dedicated on-site teams are available to assist with any issues that arise, ensuring support is never far away. Many locations also benefit from overnight security presence for added reassurance. Whatever you need, there’s always someone on hand to help and support you throughout your stay.




Here If You Need Us
Student life has its ups and downs, and sometimes you may need a little extra support. Whether you’re feeling homesick, overwhelmed by deadlines and coursework, or simply having a difficult day, the Flow Student team is here to help.
Our friendly staff are always available to listen, offer guidance and connect you with the right support services when needed. No matter what you’re facing, you can count on us for support, reassurance and a helping hand.
At Flow Student, you’re part of a community that cares, so you never have to navigate student life alone.
